1. Introduction

Jentech AI ("we", "our", or "us") values your privacy and is committed to protecting the personal information of our students, tutors, campus ambassadors, partners, and website users.

This Data Privacy Policy explains how we collect, use, store, protect, and disclose personal information when you interact with our website, services, programmes, and digital platforms, in accordance with the Nigeria Data Protection Act, 2023 (NDPA) and the regulations of the Nigeria Data Protection Commission (NDPC).

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

Depending on the service you use, we may collect information including:

Personal Information

• Full Name
• Email Address
• Phone Number
• Day and Month of Birth
• Institution Name
• Faculty/College
• Department
• Level/Year of Study
• LinkedIn Profile
• Instagram Username

Programme Information

• Course registrations
• Campus Ambassador applications
• Programme participation
• Referral information (where applicable)

Payment Information

Payments are processed through trusted third-party payment providers. Jentech AI does not store sensitive payment card information.

Technical Information

We may automatically collect information such as:

• Device information
• Browser type
• IP address
• Website usage statistics
• Cookies and similar technologies

3. Lawful Basis for Processing

In accordance with the NDPA, we only process your personal information where we have a valid lawful basis to do so. Depending on the context, this may include:

• Consent — where you have given clear, informed, and specific consent (e.g., for marketing communications or optional programme features);
• Contractual necessity — where processing is required to register you for, or deliver, a programme, course, or service you have requested;
• Legal obligation — where we are required to process data to comply with applicable Nigerian law;
• Legitimate interest — where processing is necessary for purposes such as platform security, service improvement, or community engagement, provided this does not override your fundamental rights and freedoms.

Where consent is our lawful basis for a specific activity, you have the right to withdraw that consent at any time, as explained in Section 8.

4. How We Use Your Information

Your information may be used to:

• Process registrations
• Deliver educational programmes
• Verify payments
• Manage Campus Ambassador activities
• Communicate important updates
• Provide customer support
• Improve our services
• Maintain platform security
• Monitor programme participation
• Celebrate ambassador birthdays and strengthen community engagement
• Comply with applicable legal obligations

We collect only the personal information that is adequate, relevant, and limited to what is necessary for these purposes (data minimisation), and we take reasonable steps to keep such information accurate and up to date.

5. Information Sharing

Jentech AI does not sell personal information. Information may only be shared:

• With trusted service providers supporting our operations, under binding data processing agreements requiring them to protect your information in line with the NDPA;
• With payment providers for payment processing;
• Where required by applicable law;
• Where necessary to protect the rights, safety, or security of Jentech AI or others.

6. Data Protection

Jentech AI implements reasonable administrative, technical, and organizational safeguards to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

While we strive to maintain appropriate security measures, no method of electronic storage or transmission can be guaranteed to be completely secure.

7. Data Retention

Personal information will be retained only for as long as reasonably necessary to deliver our services, maintain business records, meet legal and regulatory obligations, resolve disputes, and enforce our policies, in accordance with the following indicative retention periods:

• Programme and registration records: retained for the duration of your participation in the programme and for a reasonable period thereafter as necessary for administrative, legal, and record-keeping purposes;
• Payment records: retained in accordance with applicable financial and tax record-keeping obligations;
• Technical/usage data (e.g., cookies, IP logs): retained for up to 36 months unless a longer period is required for security purposes;
• Marketing/consent-based data: retained until consent is withdrawn or 24 months of inactivity, whichever comes first.

Information that is no longer required will be securely deleted or anonymized where appropriate.

8. Your Rights as a Data Subject

Subject to applicable law, you have the right to:

• Access the personal information we hold about you;
• Correct inaccurate or incomplete information;
• Update your information;
• Request deletion of eligible information;
• Withdraw consent where processing is based on consent, at any time and without affecting the lawfulness of processing carried out before withdrawal;
• Object to certain processing carried out on the basis of legitimate interest;
• Lodge a complaint with the Nigeria Data Protection Commission (NDPC) if you believe your data protection rights have been violated.

We will respond to all verified requests relating to the above rights within seven (7) days of receipt. Certain requests may be limited where legal or operational obligations require us to retain specific information, in which case we will explain the reason for any limitation.

To exercise any of these rights, please contact us at hello@jentechai.com.

9. Cookies

Our website may use cookies and similar technologies to improve website performance, analyse usage, and enhance user experience.

Users may choose to manage cookie preferences through their browser settings where available.

10. Third-Party Services

Our website may contain links to third-party websites or integrate third-party services.

Jentech AI is not responsible for the privacy practices or content of external websites. Users are encouraged to review the privacy policies of those third parties.

11. Children's Privacy

Our services are not knowingly directed at children under the age of 18. Where a participant is below the age of 18, we require verifiable parental or guardian consent before collecting or processing that participant's personal information, in accordance with applicable Nigerian law.

If we become aware that we have collected personal information from a child under 18 without appropriate consent, we will take reasonable steps to delete such information.

12. Complaints

Any complaints, concerns, or questions regarding this Privacy Policy or Jentech AI's handling of your personal information should be directed to hello@jentechai.com. We will review and respond to all complaints in a timely manner.

If you are not satisfied with our response, you have the right to lodge a complaint directly with the Nigeria Data Protection Commission (NDPC).

13. Updates to This Policy

Jentech AI may update this Privacy Policy periodically.

The latest version will always be available on our official website.

Continued use of our services after updates constitutes acceptance of the revised policy.

14. Contact Information

Questions regarding this Privacy Policy may be directed through Jentech AI's official communication channels:

Email: admin@jentechai.com

WhatsApp: +2349150533842

Address: Abuja, Nigeria